Sunderland Royal Hospital
Neonatal unit facilities
Woodford Williams lodge is available to parents out of the area where we can offer some limited overnight facilities. We do have 2 rooms on the unit that can be used if baby is very ill and we do use them for mothers to room in prior to discharge.
Waiting room has now been extended and has a play area for siblings. There is a kitchen where they can make tea and coffee once the room is sorted.
Mobile phone use
Only to be used in certain areas not in clinical areas.
Telephone and computer access
Pay phone in waiting area no access to computer.
Breastfeeding facilities and support
Breast feeding nurse on the unit a room for mothers to express electric pumps on the unit and also electric pumps available to loan. There is breast feeding co ordinator on maternity and breast feeding buddies who work both in and outside the hospital.
Facilities for siblings
Limited on the unit and must be supervised there is also a play area on the paediatric unit they can use.
We have a Bereavement nurse Kayleigh Light and the Chaplin service but are able to put families into touch with relevant support groups.
All staff available and aware of support groups.
Parent support group
We have a “Buddy” group which meets approx every 6 weeks for previous preterm babies and parents to meet up.
Who’s who on the unit?
Consultant(s) on the unit
We have 5 consultants Dr Abu- Harb, Dr Gillespie, Dr Geethanath, Dr Gaffari, and Dr Ahmed
Infant feeding coordinator
Breast feeding Sue Hindle
Family centred care lead
Developmental care lead
No designated neonatal team but paediatric community team look after any discharged preterm’s that need community input
What to expect when you arrive
How to access the Unit
The unit is locked at all times and access is via an intercom system.
Who to talk to if you have any concerns
Named nurse for their baby but nurse in charge if they are not available.
Talking to the medical team
Open access to the medical team depending on work load.
High dependency ward round daily at 09.00 and invited to attend. Cool room ward round is nurse lead and therefore no designated time depending on work load normally am.
Baby rest time
Quiet time is between 13.00 and 15.00
Only 3 visitors at time of which one must be a parent.
Open visiting with a parent
Family and Friends
Must come with a parent
Number of visitors
3 max and one must be a parent
Only 3 at a time and if busy due to space or work load my be reduced amount. Also on ward round have to wait in waiting room when other babies are discussed. No children under 14 years of age other than siblings.
Hygiene and infection prevention
Out door coats to be stored in waiting area and lockers are available (£1 coin needed but returned when key put back in)
Map on hospital web page
Nearest car park
Directly out side of the maternity enterance
Car parking charges
£2 for one hour, £3 for two hours or £20 for a monthly permit.
Nearest bus stop
Directly outside the hospital gates
Nearest railway station
City centre approx half a mile away. Also metro station
Yes in main reception
Catering/refreshment facilities (in the hospital)
Parents can you the canteen Monday to Friday there are prepacked food for weekends. There is a WRVS coffee shop at main reception open all week and another coffee shop at outpatients open Monday to friday.
Other shops on site/nearby
There are several different shops on Chester road directly outside of the hospital. There is also the chesters pub.
Nothing on site there is laundrette on Hlyton road.
Religious and spiritual support
Hospital chapel and there is always a Chaplin on call.
Patient Advocacy Liaison Service (PALS)
Open Monday to Friday 08.00 – 17.00 tel:- 0191 5699855
Available on request
Access to a midwife
Yes when needed