South Tyneside District Hospital

South Tyneside District Hospital

Neonatal unit facilities

Parent facilities
There are facilities available in the waiting area to make drinks. Tea, coffee, sugar and milk are provided. There is also a cold water dispenser. Parents have use of a microwave and fridge.

Breastfeeding facilities and support
Trained staff are available to support with breastfeeding. Each cot / incubator space is afforded privacy during feeding and expressing by the use of curtains. Electric Medela breast pumps are available for use on the unit. If required you may be able to loan a breast pump for use at home until your baby is discharged.

Facilities for siblings
Unfortunately we do not have a play area for siblings, you may however bring a small toy / book for a sibling whilst visiting.

Bereavement support
Please ask staff who will arrange this for you.

Counselling
Please ask staff who will arrange this for you.

Who’s who on the unit?

Consultant(s) on the unit
We have 6 consultants Dr Okugbeni, Dr Gupta, Dr Brewster, Dr Kannan, Dr Bolton and Dr Ghazavi.

Unit manager
Lilian Malcolm

Infant feeding coordinator
Anne Maltby

Family centred care lead
Michelle Blacklock

Developmental care lead
Michelle Blacklock

What to expect when you arrive

How to access the Unit
SCBU is on the ground floor at the Maternity Entrance. You will see the blue sign for special baby care unit. Please enter, wash your hands and press the buzzer on the right hand side to let staff know you are waiting. A member of staff will welcome you as soon as possible.

Ward round
The daily ward round is scheduled for 0900 hours daily. Parents are welcome to attend, however it is not imperative as your nurse can pass on to medical staff any questions you may have and will also be able to update you with information from the ward round about your baby.

Baby rest time
Baby rest time is 1500 – 1700.

Visiting information

Visiting Policies
Visiting hours are 1400 – 1500 and 1830 – 2000. There is a waiting area for parents and visitors. Whilst baby is on SCBU we ask that only parents handle their baby.

Parents
Parents are welcome anytime, although we do have a quiet time between 1500 – 1700 hours when no visitors are admitted (other than a resident mother whose baby requires a feed).

Siblings
Siblings of the baby are welcome, however other children (under the age of 16 yrs) may not visit.

Restrictions
Two people can visit one of which must be a parent.

Hygiene and infection prevention
Outdoor clothing must be left in the waiting area, coat hooks are available and there are a limited number of lockers for use. We ask everyone to wash their hands when visiting and leaving the unit.

By car

Nearest car park
The hospital uses the Parking Eye which is an automatic number plate recognition system. Observe car park signage, park in a public (not staff) car park Take note of your vehicle registration number to pay.

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Cashpoint machine
Located in the main entrance. This is a no fee cashpoint. You can also top up your mobile phone from here.

Catering/refreshment facilities (in the hospital)
Hospital restaurant opens at 0730 till 1900 hours weekdays. 0730 till 1830 Saturday & Sunday.

Other shops on site/nearby
Alexanders coffee shop main entrance 0830 – 1930 hours Monday – Friday, 1030 – 1930 hours Saturday & Sunday.

Religious and spiritual support
Ask a member of staff who will contact the chaplain for you. There is a Chapel based in the Ingham wing.

Patient Advocacy Liaison Service (PALS)
Open weekdays 0900 – 1700 hours. Their phone number is 4041072.

Interpreting services
Available – ask a member of staff to arrange this for you.

Access to a midwife
Access to a midwife can be arranged by SCBU nursing staff.