Cumberland Infirmary (Carlisle)

Neonatal unit facilities

Parent accommodation
2 bedrooms on the unit for parents to stay prior to discharge providing care for their babies with the support from staff when needed. Bedrooms are also used when mothers need to establish breastfeeding. If difficult situations arise bedrooms can be used if available.

Parent facilities
Within the SCBU we have a lounge which parents have access to 24 hours a day. There is also a kitchen where hot and cold drinks can be made. Bread and cereals are also provided. There is a fridge which parents can use to store their own food. Mums are provided with hot meals throughout the day from maternity unit at 12.30 and 17.30, where possible fathers are also provided with hot meals.

Mobile phone use
Use is prohibited within the nurseries but can be used in the lounge and bedrooms. There is a payphone located in the lounge.

Breastfeeding facilities and support
Mothers are always encouraged to breastfeed. Expressing equipment is provided and there are 2 breast pumps to use on the unit. We have 10 small breast pumps which we loan out to parents during their babies stay on the unit.

Facilities for siblings
Playroom located on unit

Bereavement support
Chaplaincy support, after thoughts support, counselling if needed, midwifery support.

Who’s who on the unit?

Consultant(s) on the unit
*Dr Whitehead, *Dr Jones, *Dr Gad, *Dr Kehinde, *Dr Banda, *Dr Sikkander-Shaw, and staff grade *Dr Jehangir.

Unit manager
Stephanie Morehead

Infant feeding coordinator
Helen Ferris (midwife) not based on SCBU.

Developmental care leads
Helen Jones and Christine Shirley

Community nursing team
Babies who need to be referred to community nursing team will be allocated a named community nurse, usually babies under community team will also have open access arranged for children’s ward.

What to expect when you arrive

How to access the Unit
Unit located on the 1st floor in the yellow area.

Who to talk to if you have any concerns
Often the nurses on the unit will be able to answer any questions. All the sisters within the unit are trained in speciality.

Talking to the medical team
If you wish to speak with a consultant this can be arranged for a time that is convenient for you. Consultant’s do a morning ward round on the SCBU each day and will speak with you if they are concerned about you baby in any way. Nursing staff will also keep you fully updated on all cares and any changes to care. It is asked that parents provide their own nappies. Clothing and milk is provided within the unit.

Visiting information

Visiting policy
Parents have open visiting to the unit. Other visitors can visit anytime upto 9pm. Only 2 visitors are allowed to visit unit accompanied by parent(s). Siblings can visit with parents.

Other children under age of 16 cannot visit unit. If someone has been unwell it is advised not to visit unit.

By car

If you are using satellite navigation the postcode for the Cumberland Infirmary is CA2 7HY.

From M6:
Exit M6 at Junction 43 and continue past Tesco on right and Rosehill Industrial Estate on left. Continue forward and at the traffic lights turn right onto Victoria Place. Follow road passing Carlisle College on right. At traffic lights turn right onto Georgian Way (keep left). At roundabout (Hardwicke Circus) take the first left onto Castle Way (A595).

Continue along Castle Way, onto Bridge Street moving into the right hand lane. Straight ahead at traffic signals, at the roundabout take the second exit onto Caldcotes, (signposted B5307 – Kirkbride) and continue past Port Road Industrial Estate. Entrance to the Cumberland Infirmary is second right at the traffic signals.

Car parking charges (pay and display):

  • **up to 1.5 hours – £1
  • **1.5 to 3 hours – £2
  • **3 to 4.5 hours – £3
  • **Over 4.5 hours – £5

There is no charge for registered disabled badge holders.

  • One week permit – £7.50
  • One month permit – £15

By bus

Stagecoach run buses frequently to the Cumberland Infirmary from the center of Carlisle and the surrounding area; numbers 60, 67 and 68. You can read more about their services here or call them on 0871 200 22 33. (Calls cost 10p per minute from a BT landline, calls from other service providers and calls from mobiles may vary). Nearest bus stop on site of the hospital.

By train

If you are arriving into Carlisle by train, bus services 60, 67 and 68 to the Cumberland Infirmary can all be caught near the train station, from just outside the Courts.
Alternatively, there is a taxi rank directly outside the station.
Walking from the train station to the Cumberland Infirmary is approximately 1.2 miles and takes around 24 minutes. Nearest railway station- Carlislerailway station, located within the town centre.


Cashpoint machine
There is a cashpoint machine next to the Atria Cafe on the ground floor. It does not charge for withdrawing money.

Catering/refreshment facilities
The Time Out Restaurant is on the lower ground floor of the hospital and provides a full range of hot and cold food and drinks. It is open from 8.30am to 6.30pm seven days a week. There is a snack machine service after 6.30pm (access is through the second door) and seating is provided in the main restaurant area. There is a Starbucks Coffee outlet also located in Time Out and this is open from 9am to 4pm Monday to Friday.

The Atria Cafe is on the ground floor close to the main Outpatient seating area. It sells Starbucks Coffee and snacks and is open Monday to Friday from 8am until 7pm and on Saturday and Sunday from 11.30am until 5.30pm.

Other shops on site/nearby
The shop is opposite the Atria Cafe in the centre of the Atrium and close to the main Outpatient seating area. It is open Monday to Friday from 7am until 8.30pm; on Saturday from 9am until 7pm and on Sunday 9am to 7.30pm. The shop sells a range of goods including newspapers and magazines, books, greeting cards, DVDs, cuddly toys, confectionery, fruit, drinks, sandwiches, a range of toiletries, pyjamas and underwear.

There is also a Spar shop and Chinese takeaway at the bottom of the hospital drive.

Laundry facilities
No laundry facilities for parents on site.

Religious and spiritual support
The key purpose of the Hospital Chaplaincy is to help patients, visitors and staff to respond to their spiritual and emotional needs in general and to their experiences of life and death, illness and injury in particular. This includes pastoral and spiritual care for people regardless of their religious connections, or none, and religious care within the context of an individual’s own faith community.

The Hospital Chaplains are employed by the NHS and the team also includes a number of volunteers appointed by the Trust. The Chaplains can be contacted at any time, day or night, by leaving a message on 01228 814090 or by contacting Ward Staff or the switchboard. Requests for Holy Communion, Baptism etc. or simply a ‘listening ear’ should be referred to Ward Staff or the volunteer visitor.

The Infirmary Chapel and Quiet Room are available day and night, as places for quiet reflection and private prayer. The Chapel is situated on the First Floor in the Yellow Zone near to Children’s Ward. There is a regular Christian act of Worship at 10.30am on Sundays and every Friday, Muslims gather between 1 and 2pm for prayer.

Patient Advocacy Liaison Service (PALS)
Opening times at CIC 08:30 – 16:30 Monday to Friday. To visit PALS at CIC it is situated in the Atrium near the orthopedic reception.
Telephone number: 01228 814008.
Email: Cumberland Infirmary:
To Write:
Patient Advice & Liaison Service
Cumberland Infirmary
Newtown Road

Interpreting services
Information provided in various different languages. Interpreting service provided via arrangement.

Access to a midwife
Mothers remain under care of midwifery services for 1st 10 days or longer if maternal health dictates. Midwives on maternity unit are happy to see mothers if there is any concerns.